Introduction: Ian Shakespeare is now CEO of SMG Health from 2015 after 16 years successful assignment as CEO and Senior Vice President APAC for PPC Worldwide/Optum (a division of United Health Group). Ian is also Director for Judgment Index APAC. He is a specialist consultant in managing workplace conflict, work stress, organisational cross-cultural complexities, and fitness for work issues, particularly those pertaining to fatigue, emotional stress and alcohol and other drugs. Ian has also provided services to organisations undertaking major change management projects by assisting them in mitigating the emotional impact of that change on its employees. He has BSc (Psychology), Grad Dip Counseling Psychology, Grad Dip Education, MBA and is a Board member of the Asia pacific Employee Assistance Roundtable (APEAR) and a full member of the APS (Australian Psychological Society).